These Terms and Conditions (the “Terms and Conditions”) govern the use of https://carpetcarenc.com (the “Site”).
This Site is owned and operated by First Independence Carpet Care.
This Site provides residential and commercial cleaning services.
By using this Site, you indicate that you have read and understood these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of First Independence Carpet Care and the Site’s creators.
This includes, but is not limited to, text, logos, graphics, images, documents, downloadable files, and any other materials that form part of the Site.
No content from this Site may be copied, distributed, modified, or reproduced without express written permission from First Independence Carpet Care.
Limitation of Liability
First Independence Carpet Care, along with its owners, officers, employees, contractors, agents, subsidiaries, and affiliates, will not be held liable for any actions, claims, losses, damages, liabilities, or expenses (including legal fees) arising out of your use of this Site or reliance on its content.
This includes, but is not limited to, direct, indirect, incidental, consequential, or punitive damages.
Indemnity
Except where prohibited by law, by using this Site you agree to indemnify and hold harmless First Independence Carpet Care, its owners, employees, contractors, and affiliates from any actions, claims, damages, losses, or expenses (including legal fees) that arise from your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by and interpreted according to the laws of the State of North Carolina.
Any disputes arising under these Terms will be subject to the jurisdiction of North Carolina courts.
Additional Terms — SMS and Data Handling
Consent for SMS Communication
By contacting us via phone, text message, or submitting a form on our Site, you consent to receive text messages (SMS) from First Independence Carpet Care related to scheduling, service updates, appointment reminders, customer support, and other service-related communications.
Consent to receive text messages is not a condition of purchase. Standard message and data rates may apply.
Opt-In and Opt-Out
You may opt in to SMS communication by texting us at (919) 355-3662 or by submitting a website form that includes your mobile number.
To opt out of SMS communication, reply STOP to any message.
To receive assistance, reply HELP or contact us using the details below.
After opting out, you will no longer receive SMS messages unless you reinitiate contact or provide new consent.
Use of SMS Service
Our SMS service is used only for legitimate business purposes—such as scheduling confirmations, cleaning service reminders, updates, and customer support.
We comply with all applicable laws, including the Telephone Consumer Protection Act (TCPA) and 10DLC A2P requirements, ensuring that all SMS communications are lawful, opt-in-based, and non-spam.
Data Handling in SMS Communication
When you communicate with us via SMS, we may collect your mobile phone number, message content, timestamps, and delivery status information.
This data is processed strictly to provide communication services and is handled in accordance with our Privacy Policy.
We do not sell, rent, or share your SMS data.
Third-party carriers and service providers may process SMS data only for secure message delivery and are bound by strict confidentiality and data-protection obligations.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Message frequency may vary depending on your interactions with our business.
Third-Party Links and External Content
Our Site may contain links to third-party websites or embedded content (e.g., videos, articles, or maps).
We are not responsible for the content, policies, or privacy practices of these external websites.
You access them at your own risk.
Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable under applicable law, that provision will be removed, and the remaining provisions will continue in full effect.
Changes
We may amend these Terms and Conditions from time to time to remain compliant with laws or to reflect operational changes.
Updated versions will be posted on this page with a new effective date.
Continued use of the Site after such changes constitutes your acceptance of the revised Terms.
Contact Details
For questions or concerns about these Terms and Conditions, please contact us:
First Independence Carpet Care
(919) 355-3662
jacob@carpetcarenc.com
https://carpetcarenc.com
You may also contact us through the form available on our website.
