Website: https://carpetcarenc.com
Carpet Care NC (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and protect information when you visit our website or communicate with us, including by phone, text message, or online form.
Who we are
Our website address is https://carpetcarenc.com. We are a professional cleaning company serving North Carolina. If you have any questions about this Privacy Policy, you can contact us through our website or by calling (919) 355-3662.
Comments
When visitors leave comments, we collect the data shown in the comment form, your IP address, and browser user agent to help prevent spam.
An anonymized string (hash) created from your email address may be sent to the Gravatar service to check if you use it. You can read their privacy policy here: https://automattic.com/privacy/. After approval, your profile picture becomes visible to the public within the context of your comment.
Media
If you upload images, avoid including embedded location data (EXIF GPS). Website visitors can download and extract this data from images.
Cookies
We use cookies to improve your experience. If you leave a comment, you may choose to save your name, email, and website in cookies so that you don’t have to re-enter them later. These cookies last for one year.
When you log in, temporary cookies determine whether your browser accepts cookies. Login cookies last two days; display option cookies last one year. If you select “Remember Me,” your login persists for two weeks. Logging out removes these cookies.
When you edit or publish an article, an additional cookie stores the post ID of the article and expires after one day.
SMS Communications
If you contact us by phone, text message, or website form, you may receive text messages related to scheduling, service updates, and customer support from Carpet Care NC.
Opt-In:
You can opt in by texting us at (919) 355-3662 or by checking a consent box on our website.
Message Frequency:
Message frequency varies based on your service interactions.
Opt-Out:
You may opt out at any time by replying STOP. To receive help, reply HELP. Message and data rates may apply.
Data Collected:
When you engage via SMS, we may collect your phone number, message content, timestamps, and related metadata needed to process and deliver messages.
How We Use This Data:
SMS data is used solely for communication related to your requests, scheduling, support, and follow-up. We do not sell, rent, or trade your mobile number or message content.
Third-Party Disclosure:
We may share SMS data with our service providers (such as messaging platforms and carriers) as required to operate the service. These partners are bound by confidentiality and data-protection obligations.
Carrier Disclaimer:
Carriers are not liable for delayed or undelivered messages.
Embedded content from other websites
Pages or articles on this site may include embedded content (videos, images, etc.). Embedded content behaves the same way as if you had visited those other sites.
These websites may collect data, use cookies, and track your interaction if you have an account and are logged in to that site.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email. We may also share data with trusted service providers who help us operate our website, manage communications, or process requests, under strict confidentiality.
How long we retain your data
Comments and their metadata are retained indefinitely to recognize and approve future comments automatically.
Registered users (if applicable) can see, edit, or delete their personal information at any time (except username). Administrators can also see and edit that information.
What rights you have over your data
If you have left comments or filled out a form, you may request an exported file of the personal data we hold about you, including any data you have provided. You may also request that we erase your data, except where retention is required by law.
Where your data is sent
Visitor comments may be checked through an automated spam-detection service. We may also use secure hosting and analytics services that process data on our behalf.
Security
We maintain reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure.
Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Continued use of our website or communications after changes means you accept the updated policy.
Contact Us
For questions about this Privacy Policy or our data practices:
Carpet Care NC
Website: https://carpetcarenc.com
Phone: (919) 355-3662
Email: jacob@carpetcarenc.com
